Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

LifeSum Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

LifeSum mentions (8)

• From Low to High (52+) VO2 max in 14 months

  A last note to my progress is that I started using Lifesum to track calorie intake and macro nutrients after my weight loss, in order to find my balance and gain a more healthy relationship with eating - I learned so much from that. I was straight up practising malnutrition and had a very unhealthy fear of carbs and fat for a long time - but I also needed to loose that weight, maybe just not THAT fast 🙈. Source: about 1 year ago

• Tracking tools recommendations?

  I don't have the premium version but if you're willing to shell the $, Lifesum has a beautiful interface, barcode scanning, recipes, and nutrition tracking info. You'll get macros at the free level. Source: over 1 year ago

• Fantastic Success, but Wrapping Up My Noom Experience Nonetheless. I'm Over It.

  *** For what it's worth, I'm switching to Lifesum for tracking calories. I looked at the majority of major apps, and this seems like it fits best for me. ***. Source: over 1 year ago

• Favourite calorie/meal tracker?

  I use Lifesum. Best user experience from all the apps I’ve used before. It’s paid but I think it’s pretty cheap ($23 /year) https://lifesum.com. Source: almost 2 years ago

• I need help putting together a meal plan. What are the best subs to get help/other resources for that?

  I’ve only tried Lifesum and Yazio. Recommend them both. Source: almost 2 years ago