Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Magic Music Visuals might be a bit more popular than Freshdesk. We know about 12 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
I've been looking hard at video synthesis for a few months now. Downloaded Magic Music Visuals and have been playing around with it (it's feature packed and pretty easy to learn), but I'm a DAWless musician and would really like to remain so with video synthesis. Source: 12 months ago
I use Magic Music Visuals. MMV is like $79, and it's really simple if you have any experience with "box and line" software like Reaktor. I tested a bunch of apps, and MMV took me less than an hour to get good results, and it was one of the cheapest. I know there's lots of other options, but I have never felt like I needed to get something else. Source: over 1 year ago
Check out Magic Music Visuals pretty simple to use - I knocked this up fairly quickly for one of my tunes. Source: over 1 year ago
The rest was done with Magic - not actual magic, the software: https://magicmusicvisuals.com. Source: over 1 year ago
A lot of people use https://magicmusicvisuals.com/. Source: over 1 year ago
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