Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Mobbin might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
You can check mobbin.design and saasui.design and break them down yourself. Also best practises are never great if it doesnt work for you. So adapt. There will always be better ways to organise your design. All you need to find is a way that works for you. You need not choose the hard path. Sometimes easy gets work done. Source: over 1 year ago
Mobbin - [Mobile screenshots] Save hours of UI & UX research with our library of 50,000+ fully searchable mobile app screenshots. - Source: dev.to / over 1 year ago
Those are great places to check! You can also edit your instagram feed to be design focused (e.g. Follow many design pages, mark irrelevant stuff as "show me less of this"). UI patterns can be found on mobbin.design or https://www.lapa.ninja/. Source: about 2 years ago
This is a good website for finding references and design trends: https://mobbin.design It has some paid features but you can totally use it for free as long as you create an account. I personally do this all the time, I hope it gives you some inspiration as well! Source: about 2 years ago
Mobbin Design — Comprehensive curated library of mobile interfaces. - Source: dev.to / over 2 years ago
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