Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than NeverBounce. We know about 12 links to it since March 2021 and only 11 links to NeverBounce. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
> NeverBounce: Provides you with email verification services to help your businesses maintain a clean and accurate email list. Source: about 1 year ago
Make sure you are only emailing Verified emails. Sending to a bad list is a quick way to get marked as a spammer. You can also use NeverBounce or Bouncer to clean your list. Source: about 1 year ago
Scaled out, excellent for email validation is https://neverbounce.com. Source: about 1 year ago
In terms of apps like neverbounce.com and similar - how do they work, at a technical level? Source: over 1 year ago
For example https://neverbounce.com/ . (There are literally hundreds of these services and they make millions). Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ZeroBounce - Removes invalid emails from your list to prevent email bounces from ruining your deliverability.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Email List Verify - The Fastest Way to Improve Email List Deliverability and ROI
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Email Verifier - Email verifier app lets you verify email.