Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Newtek NDI Camera Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago

Newtek NDI Camera mentions (6)

• Hey what's the go to software for collabing for vtubers using OBS streamlabs and Vtuber Studio?

  I asume what you're refering to is https://vdo.ninja/ and https://ndi.tv/ for sharing model been most common for indie collabs. Source: over 1 year ago

• How can you bring other modles on your screen like in the weary 101 from Takahata

  Https://vdo.ninja/ I've seen people use this to share models at consistently high quality. A video call works. https://ndi.tv/ I've seem a few people use for spout2 images which are better resource wise and very decent quality. And there are a few other solutions. Source: over 1 year ago

• What can I use to scan / receive an NDI audio input and turn it into a virtual mic for Zoom?

  My church uses a popular church software called ProPresenter to mix together a live video camera feed + words and lyrics to an NDI video signal, NDI.tv has a tool that I am able to easily capture and convert the video signal into a virtual camera, but Im currently battling through figuring out how to capture the audio signal. Source: about 2 years ago

• I Updated NDIScopes for Windows!

  Hey guys! I made some further changes to my open source software that creates video scopes for a NDI stream. Source: about 2 years ago

• Some things I've learned (adding a Mix Create to a dual pc setup)

  I do not use a Video Capture Card, instead I opted to use NDI (ndi.tv) tools to transmit video over my 1gbps ethernet. I remember seeing an audio option (which I've never used), and thought...wait...this may be a perfect use-case for the new 'audience mix' output from the Mix Create Software. I was still able to use the physical 3.5mm Line from my Stream-PC to my Game-PC without interference, but disconnected... Source: over 2 years ago