Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
I have been using parrot sec for over three months now as my daily driver . It's stable and has all necessary tools for programming and security also has media files that support multimedia activity . For a security distro it's quite stable and it brings out both of the stable day to day driver and security pentesting quite well it's the best of both worlds though it can require some modifications in terms of anonsurf and repository updates but generally it's great and it's easy to use for beginners and those whore beginners in pentesting and programming .. but in gaming it's whack since it's made for use in specific mannner not gaming For more info If @m.i.t.h.a.m.o
Based on our record, Freshdesk should be more popular than Parrot OS. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Parrot Security OS is an option, it contains vs codium(the OSS version without any binary blobs or telemetry) for coding as well as many, many pen testing tools which may or may not be useful to you. You meant Computer Science right? Not Cyber Security? If you have any Cyber Sec classes I think Parrot would be more useful to you. It is a Debian distro and I think it uses kernel 5.18 right now, so how new your... Source: over 1 year ago
Checkout https://parrotsec.org In my opinion ParrotSec is much better than Kali but every pentester has there own specific distro they enjoy. Source: over 2 years ago
If you want a kind-of-temp system which resets itself after every reboot, then I recommend tails(although it does have an option to store files but you would have to set that up for it to work and since you're a linux beginner it might be hard, especially the installation part) and if you want the type of security where the applications are isolated from the system, then I would recommend cubes os. But if you want... Source: over 2 years ago
For Linux, I generally don't use AV. Also recently I've been using Parrot Sec, Ubuntu, and Qubes. Source: about 3 years ago
If you ask me I can tell ParrotOS - HOME Editition they have a set of defaults already for you without having to install these pentesting distros like Kali or ParrotOS - Security, because their main goal is not YOUR security. Source: over 3 years ago
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