Software Alternatives, Accelerators & Startups

Freshdesk VS React Native

Compare Freshdesk VS React Native and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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React Native logo React Native

A framework for building native apps with React
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • React Native Landing page
    Landing page //
    2022-10-16

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

React Native videos

React Native in 2019 & Beyond

More videos:

  • Review - What Is React Native?
  • Review - Why React Native is garbage.

Category Popularity

0-100% (relative to Freshdesk and React Native)
Customer Support
100 100%
0% 0
Development Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Javascript UI Libraries
0 0%
100% 100

User comments

Share your experience with using Freshdesk and React Native. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and React Native

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

React Native Reviews

Explore 9 Top Eclipse Alternatives for 2024
Pioneered by Meta Platforms, Inc., React Native is a remarkable JavaScript framework that merges native app development with JavaScript libraries, offering a dependable solution for creating exemplary native apps for Android, iOS, and other platforms.
Source: aircada.com
Top 10 Flutter Alternatives for Cross-Platform App Development
Introduced in 2015 by Facebook, React Native is an open-source framework based on JavaScript. Being a developer-friendly framework, it’s a mobile-first platform that is capable of rendering mobile apps for multiple platforms, including iOS and Android.
Exploring 15 Powerful Flutter Alternatives
React Native is an open-source UI framework for writing native Android and iOS apps using JavaScript and React. React Native does deliver excellent prototyping capabilities, however. The React framework lends itself nicely to creating basic proofs of concept and experimenting with different interaction models and UI designs with little overhead. Features like Fast Refresh...
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
Create native apps for Android and iOS using React. React Native combines the best parts of native development with React, a best-in-class JavaScript library for building user interfaces. You can use React Native in your existing Android and iOS projects or you can create a whole new app from scratch. Written in JavaScript—rendered with native code. React primitives render...
Top 10 Visual Studio Alternatives
React native is famous for enabling the users to develop the core native applications and offers the best quality. It does not compromise on providing the best customer services and support. The react-native components surround the codes that already exist and then interact with the native APIs. That, in turn, allows the developers to learn the development process and makes...

Social recommendations and mentions

Based on our record, React Native seems to be a lot more popular than Freshdesk. While we know about 220 links to React Native, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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React Native mentions (220)

  • Integrating React Native Web API with Azure and GitHub Actions for web-view
    React Native Documentation GitHub Actions Documentation Azure App Service Documentation. - Source: dev.to / 15 days ago
  • Why I chose Svelte over React?
    When taking about cross-platform flexibility, Svelte also has Svelte Native like the way React has React Native for mobile app development. - Source: dev.to / 19 days ago
  • 2024 Complete Full-Stack Developers Roadmap
    1. React Native: Transition into Mobile Development with React Native, allowing you to reuse JavaScript knowledge. The official React Native documentation is a good starting point. - Source: dev.to / 27 days ago
  • Introducing Rocketicons: The Perfect Companion for React and Tailwind CSS Developers
    Enter React, React Native, and Expo. By unifying our development stack, we streamlined our workflow considerably. Yet, one crucial piece was missing: a comprehensive library for essential tasks like icons and components. As we delved further into our development journey, we realized there were more gaps to fill, including robust boilerplates and other essential necessities. - Source: dev.to / about 1 month ago
  • Gio UI – Cross-Platform GUI for Go
    The best option is probably Flutter right now: https://flutter.dev/ If you don't mind writing the UI native, sharing only business logic code, Kotlin is an option: https://kotlinlang.org/docs/multiplatform.html#kotlin-multiplatform-use-cases Kotlin also can do the UI if you use Compose: https://www.jetbrains.com/lp/compose-multiplatform/ ... however, iOS support is still in alpha, and Web is "experimental". If... - Source: Hacker News / about 1 month ago
View more

What are some alternatives?

When comparing Freshdesk and React Native, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

jQuery - The Write Less, Do More, JavaScript Library.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Flutter - Build beautiful native apps in record time 🚀

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Babel - Babel is a compiler for writing next generation JavaScript.