Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Reader Mode. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
I usually tend to use Reader mode in Safari or ReaderMode[1] in Google Chrome. In-fact, I have set Reader Mode as default for a few common website such as that of PG's. 1. https://readermode.io/. - Source: Hacker News / 6 months ago
You can use reader mode on a computer too Https://readermode.io/. Source: about 1 year ago
You probably used a site called outline.com but unfortunately the website was recently discontinued. There are many chrome extensions for it, which many of them can be used on chrome for android, as well as the fact that the safari browser for iPhone has it built in. readermode.io works well for me on Chrome. Source: over 1 year ago
There's a paywall on this article, which I had to use Reader Mode to bypass. It did a pretty decent job, and it's also good for people with dyslexia according to the website. But here's the article's content so you don't have to download an extension for it. Source: about 2 years ago
On the Right is the same page with the https://readermode.io/ extension activated. Source: about 2 years ago
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