Software Alternatives, Accelerators & Startups

Freshdesk VS RecentX

Compare Freshdesk VS RecentX and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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RecentX logo RecentX

RecentX is an innovative launcher that gives you instant access to your files, folders, programs...
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • RecentX Landing page
    Landing page //
    2023-10-06

RecentX is a launcher for Windows designed to make your computing life joyful. It is packed with innovative ways of accessing your stuff on your Windows PC with lightning speed.

Here is what you get:

Effortlessly access any file, folder, or program on Windows in less than 5 seconds! Avoid every day's unnoticed stress resulting from: Finding scattered files Navigating through deep folders Accessing slow network paths Searching cluttered desktop shortcuts Locating deep Internet bookmarks Tag files and folders for making things even faster, smoother, and enjoyable. Tag any file or folder directly from within Windows File Explorer. RecentX integrates with Windows File open/save window so that you don't have to navigate any folder when opening or saving a document. RecentX has a clipboard manager too. It remembers all the text & pictures copied to the clipboard so that you can pick & paste them again. RecentX automatically remembers & shows your recent & favorite items first to make launching even faster.

RecentX

$ Details
paid Free Trial $19.95 / One-off (A single license can be used on up to 2 computers)
Platforms
Windows

Freshdesk features and specs

No features have been listed yet.

RecentX features and specs

  • Instantly launch any file, document, folder, app, web history, or bookmark: yes
  • Tags: Assign tags to files & folders
  • Assign tags directly from within Windows File Explorer.: yes
  • accessing any file, any level deep is equally fast.: yes
  • favorite files and folders: Automatically shows favorite items
  • Perform frequent file operations such as copy, move, delete, rename without launching a file manager such a Windows Explorer: yes
  • fast access to bookmarks & history: supports Google Chrome, Mozilla Firefox, Microsoft Edge, Vivaldi Browser & Internet Explorer
  • Access remote folders like local: yes
  • attach a file to email using drag & drop, use Windows Explorer plug-ins from RecentX Launcher: yes

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

RecentX videos

Tagging files, folders, programs, websites etc. in Windows using RecentX

More videos:

  • Review - RecentX is a better App Launcher than Windows - Learn How

Category Popularity

0-100% (relative to Freshdesk and RecentX)
Customer Support
100 100%
0% 0
Clipboard Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Bookmarks
0 0%
100% 100

User comments

Share your experience with using Freshdesk and RecentX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and RecentX

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

RecentX Reviews

7 Best Alfred Alternatives To Maximize Your Productivity
RecentX is a file manager that uses a sidebar to help you conveniently access your files, folders, and programs on your computer in an instant.
Source: blaze.today

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
View more

RecentX mentions (0)

We have not tracked any mentions of RecentX yet. Tracking of RecentX recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and RecentX, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ditto - Easy to use interface; Search and paste previous copy entries; Keep multiple computer's clipboards in sync; Data is encrypted when sent over the network; Accessed from tray icon or global hot key; Select entry by double click, enter key or drag drop…

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CopyQ - CopyQ : Clipboard Manager with Advanced Features.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Everything by Voidtools - Everything. Locate files and folders by name instantly. Everything. Small installation file. Clean and simple user interface.