Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

replit Reviews

1. Monkeyman666

   | sysadmin at dagul | over 2 years ago
   Nice web hosting for small website [non production]

   easy setup.

   🏁 Competitors: Heroku
2. Guest

   about 3 years ago
   very good for my kids

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

replit mentions (604)

• ICQ will stop working from June 26

  Yeah I use firefox's secure password store of late with long passwords generated either automatically or via a dictionary-word password generator I created https://replit.com/@pmarreck/Random-and-dictionary-password-generator. - Source: Hacker News / about 1 month ago

• Ask HN: How do I get better at programming as a hobbyist?

  I have had a lot of fun using Python on a Raspberry Pi [2].

    [1] https://replit.com/ (has a free tier).

  - Source: Hacker News / 2 months ago

• Best Free Website Hosting Options for Developers

  Repl.it — a cloud-based platform for coding in various languages, allowing for experimentation and collaboration. - Source: dev.to / 2 months ago

• Downgraded my website to GitHub pages; couldn't be happier

  Compare this to https://replit.com/ which pushes their deployment and you realize that for static website which can do a lot of things these days VS Code with great GitHub integration is just easier and better. And it is easier/cheaper than Vercel too :) Once you want some serverside/db things there are number of paths... Supabase, edge functions, DigitalOcean, AWS, Zapier hooks. - Source: Hacker News / 2 months ago

• The Claro Programming Language

  So, I understand why it seems like that Java signature you gave would work, but it in fact does not work. Check out this replit example to see the full example with your signature: https://replit.com/@JasonSteving1/DemoTypeSystemLimitation#src/main/java/Main.java. - Source: Hacker News / 4 months ago