Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
sish might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
Sish - Open source ngrok/serveo alternative. SSH-based but uses a custom server written in Go. Supports WebSocket tunneling. - Source: dev.to / 2 months ago
Tunneling services can be considered as a solution in some cases. Services like ngrok, frp, localtunnel and sish create a public endpoint that tunnels communication to your local endpoint via a tunnel client. - Source: dev.to / about 1 year ago
Why not forget about Cloudflare and a VPN but get a 3 euro Hetzner server and install https://github.com/antoniomika/sish for dynamic DNS through SSH + Traefik with a DNS resolver and have yourself a wildcard certificate. This way you can host any service from home as long as you run a port forwarding service through SSH with a one liner on Ubuntu. Better yet make an alpine docker image with a command to route... Source: over 1 year ago
Personally I’ve been using sish[1] recently, lots of ngrok alternatives out there now, especially as the pricing went a bit weird [1] https://github.com/antoniomika/sish. - Source: Hacker News / over 1 year ago
I used to use a similar tool called inlets but they removed the open licensing. I now self host a sish server (https://github.com/antoniomika/sish) which also uses ssh for the reverse tunnel client. So much simpler! - Source: Hacker News / over 1 year ago
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