Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Spicer Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Spicer mentions (5)

• help out this frustrated lesbian here, please

  Consider making a Yes/No/Maybe listand filling it out with a prospective partner to see where you're both at. There's also an app called Spicer that lets you and a partner answer sets of yes/no/maybe sexual interest questions and only reveals the areas where both partners match. Not sure how lesbian sex act friendly it is, haven't used it myself. But that way if one person isn't typically satsfied with a sexual... Source: almost 2 years ago

• Looking for a specific video!

  I think it might have been https://spicer.app. Source: over 2 years ago

• The wife and I are looking to do one of those forms that has different kinks and such, anyone know any good ones for couples?

  You can also try the spicer app. You guys both answer the questions with yes/no/maybe and it show you your matches. You can download Spicer app here: https://spicer.app. Source: almost 3 years ago

• How can I stop being such a miserable bastard?

  Spicer app for couples Spicer app for couples. Source: almost 3 years ago

• I waited until marriage to have sex. AMA

  Check out the Wheel of Consent and play the three minute game. Download Spicer and compare your interests. Join us over at r/sexover30 because we’re all learning how to keep it interesting and it’s a good resource. Source: about 3 years ago