No Standup Jack videos yet. You could help us improve this page by suggesting one.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Standup Jack. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Sure, it's actually been a long journey since PHP. I switched from PHP to Node about 11 years ago. I was probably one of the first 100 Node.js developers. My biggest contribution there was creating https://github.com/cheeriojs/cheerio. Go spoils me because it "just works". The best way I can explain it is when I'm stuck on something in Go, it's almost always my bad, not something that Go is doing poorly. This is... - Source: Hacker News / about 2 years ago
Yes, exactly. Even the creator of Node says so: "I think Node is not the best system to build a massive server web. I would use Go for that. And honestly, that’s the reason why I left Node. It was the realization that: oh, actually, this is not the best server-side system ever." Heavy computation still ties up the event loop in Node.js. We're just not talking about it as much because most people deploy to... - Source: Hacker News / about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
MeetNotes - Increase Productivity with Meeting Notes Tool. More effective minutes, Prepare Agenda, Collaborative Notes & Action Items.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Chili Piper - Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!