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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Subreddit Stats seems to be a lot more popular than Freshdesk. While we know about 271 links to Subreddit Stats, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
See https://subredditstats.com/ (Comments per day, Posts per day). - Source: Hacker News / 7 months ago
However, using subredditstats.com we can get a few insights into how the year has gone. It just won't look as pretty. Source: 7 months ago
The end result was a stalemate. Reddit did not change any of its policies. Enough of the people responsible for posting and managing content left the platform. Here's a fun thing to look at, https://subredditstats.com/ for any major subreddit, e.g.: https://subredditstats.com/r/worldnews https://subredditstats.com/r/explainlikeimfive https://subredditstats.com/r/videos All of the most popular subreddits show a... - Source: Hacker News / 7 months ago
Reddit is the other place where huge political slap fights happened for America and a few others with massive legions of bots flooding the site with Qanon and Pizzagate making debuts here from 4chan, now its in a weaker position to fight bots than before and helmed by a man who thinks conspiracies are good. Posts and content uploads have slowed to a crawl, with what I see as a rapid rise of bot comments and posts.... Source: 9 months ago
So there is this website called subredditstats.com. You enter a subreddit's name and it lists a bunch of subreddits along with the percentage of user overlap with the entered subreddit. Ranging from 100% to 1%. - Source: dev.to / 11 months ago
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