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SummitVista.io's answer:
Vista stands out for its comprehensive and user-friendly rental management software, offering seamless integrations with major booking platforms and robust automation tools making owners and managers life easy, increasing profits and offering guests comfort.
SummitVista.io's answer:
Comprehensive Integration: Vista offers seamless integration with major booking platforms like Airbnb, Booking.com, and VRBO, making it easier for property owners to manage listings across multiple channels.
Automation Features: The platform provides robust automation tools for tasks like messaging, booking management, and pricing, which can save time and reduce manual effort.
User-Friendly Interface: Vista is known for its intuitive and easy-to-navigate interface, making it accessible for users regardless of their technical expertise.
Customization and Flexibility: It allows customization to meet specific needs of property managers and owners, offering flexibility in managing various aspects of rental properties.
Comprehensive Reporting and Analytics: The software includes detailed reporting and analytics features, helping users to make informed decisions based on data.
Reliable Customer Support: Vista is recognized for its strong customer support, providing timely and helpful assistance to users.
Scalability: It is suitable for both small property owners and large-scale rental businesses, demonstrating scalability and versatility.
SummitVista.io's answer:
Small to Medium-sized Property Owners: Individuals or entities owning a few properties who seek to streamline their rental operations.
Large-scale Rental Businesses: Companies managing a significant portfolio of rental properties who require robust tools for efficiency and scalability.
Professional Property Managers: Professionals dedicated to managing vacation rentals on behalf of owners, needing a comprehensive tool for all aspects of property management.
Tech-savvy Entrepreneurs: Individuals who are comfortable with technology and looking to optimize their rental business through automated software solutions.
Real Estate Investors: Investors in the vacation rental market who need efficient management solutions to maximize ROI from their properties.
Hospitality Sector Professionals: Those with backgrounds in hospitality seeking to enhance guest experiences through improved management of their properties.
Multi-channel Renters: Property managers who list on multiple platforms (like Airbnb, Booking.com, VRBO) and need an integrated solution to manage all listings centrally.
SummitVista.io's answer:
"Summit Vista: The Smart Revolution in Rentals"
In the world of vacation rentals, a new star emerged: Summit Vista. Born from the insightful minds of property owners, it filled a crucial market gap: a real-time Owner/Investor Panel for live financial tracking, a feature as elusive as a unicorn in a business suit.
Summit Vista wasn't just a management tool; it was a game-changer. It boasted a comprehensive manager panel, blending accounting, inventory, tax, and task management into a seamless symphony. But the real showstopper? Smart sensors making buildings intelligent, ensuring guest comfort and safety like a high-tech, non-judgmental butler.
Property owners now manage with ease, investors track revenues like watching live sports scores, and guests relish stays in these seemingly self-aware accommodations. Summit Vista isn't just a platform; it is a revolution, transforming buildings into savvy, sustainable havens, one smart sensor and app at a time.
And that is just the beginning.
SummitVista.io's answer:
Our own proprietary software stack and our own micro sensor technology. We host it on AWS cloud so it is secure and agile and with low latency that is highly scalable.
SummitVista.io's answer:
Large real estate owners, short term property management companies and a few hotels are our biggest customers.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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