Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

System76 Oryx Pro Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

System76 Oryx Pro mentions (15)

• Ask HN: What is a good CUDA laptop?

  Someone told me https://system76.com/laptops/oryx but looking at ASUS Zephyrus G14. - Source: Hacker News / 7 months ago

• Deciding on a linux work laptop

  Oryx Pro https://system76.com/laptops/oryx It can ship with either Pop!_OS or Ubuntu, and should be able to run any distro you want with no difficulties. Source: about 1 year ago

• The Day Windows Died

  Same here, first time I'm hearing of a System 76 Oryx. Link for the lazy: https://system76.com/laptops/oryx. - Source: Hacker News / about 1 year ago

• Display specs

  However - I have to admit I was not checking S76 new laptops recently and this new one looks interesting https://system76.com/laptops/oryx - having 4K option, but there's no 4k listed here https://tech-docs.system76.com/models/oryp9/README.html. Source: over 1 year ago

• Any Linux gamers?

  Any Linux gamers here? I've been a Linux user for many years, and (IMO) gaming on Linux has always been mediocre at best... I just got myself an Oryx Pro from System76 and I am blown away at how good this is. Proton has come a loooong ways and although it's a shame Rocket League doesn't have a native Linux version anymore, the Windows version on Proton runs so well! I couldn't believe that I could just plug in my... Source: over 1 year ago