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Freshdesk VS Truepush

Compare Freshdesk VS Truepush and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Truepush logo Truepush

Unleash limitless possibilities with Truepush and save up to $600 monthly. Free up to 10K Subscribers on all features.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Truepush Landing page
    Landing page //
    2023-08-03

Truepush, a web push notification service for web and mobile, was launched in 2019 with a motto to provide a free customer engagement platform like push notifications. With a short span of 18 months, the brand is successfully serving over 30,000+ marketers/ developers and is growing big and strong in the SaaS marketplace.

This Push Notifications tool has received enormous applause in the SaaS space, along with the excellent feedback from its customers. Truepush provides rich features like RSS-to-Push, Audience Segmentation, Triggers, Batches, etc. for free, which are generally paid on the other push platforms.

Along with receiving good feedbacks and global acceptance, Truepush has also won many awards that include 'High Performers Summer-2020' and 'High Performers Spring-2020' by G2, 'Fastest Growing and Most Searched Software' under the Push Notifications category by SaaSworthy, 'Rising Star Award - 2019' and 'Premium Usability Award - 2019' by FinancesOnline. As per BuiltWith, it is the '7th Most Popular Push Notifications Service in India'.

Truepush has a free WordPress plugin and a free Shopify plugin.

Freshdesk features and specs

No features have been listed yet.

Truepush features and specs

  • Pricing: Free-forever
  • Sending notifications: Unlimited
  • Segments: Unlimited customized Segments
  • Projects: Unlimited Projects creation
  • Tiggers: Unlimited Smart Triggers
  • Browser Support: Multi-browser support

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Truepush videos

+ Add

Truepush Product Demo | Use Cases | Product Growth

Category Popularity

0-100% (relative to Freshdesk and Truepush)

Freshdesk

Truepush

Customer Support
100 100%
Customer Support
0% 0
Web Push Notifications
0 0%
Web Push Notifications
100% 100
Help Desk
100 100%
Help Desk
0% 0
Mobile Push Messaging
0 0%
Mobile Push Messaging
100% 100

User comments

Share your experience with using Freshdesk and Truepush. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Truepush

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Truepush Reviews

Best WordPress Push Notification Plugins For Publishers
Truepush offers push notifications as a marketing channel. It is a free push notification tool with a growth plan starting from $29.
Source: www.izooto.com
35 Best Free Push Notification Services and Tools (+ Open Source Push Notification Services to Consider)
Truepush works with an innovative business model for sending unlimited push notifications for free. It’s supported by ads, and you can also monetize using Truepush. The service has many features such as segmentation, visual dashboard, trigger-based push, and RSS to push.
Source: www.magicbell.com
12 Best Push Notification Services to Rely on in 2024
When talking about Truepush, you should know it is a service that’s very easy to integrate, and its dashboard is quite simple to comprehend. As expected, you can segment your subscribers based on five criteria, and launch push campaigns so they target a specific group of people.
Source: notix.co

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
View more

Truepush mentions (0)

We have not tracked any mentions of Truepush yet. Tracking of Truepush recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Truepush, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneSignal - Customer engagement platform used by over 1 million developers and marketers; the fastest and most reliable way to send mobile and web push notifications, in-app messages, emails, and SMS.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

iZooto - Engage your mobile and desktop web users with intelligent web push notifications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

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