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Freshdesk VS Vaizle

Compare Freshdesk VS Vaizle and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Vaizle logo Vaizle

Vaizle is a marketing analytics suite that brings all your ads & social media data into one actionable dashboard. Try Vaizle's free tools for social media, ads, and competitive analysis, alongside Google Sheets and MS Excel connectors.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Vaizle Landing page
    Landing page //
    2023-07-22

Vaizle is a marketing analytics suite designed to empower marketing managers, and marketing agencies. It helps companies visualize complex marketing analytics data and make data-driven, informed decisions. The suite offers a set of features for social media and ad analytics that make the day-to-day lives of marketers easier.

Here’s how Vaizle customers use the tool to increase productivity and scale marketing operations profitably:

  1. Get quick actionable insights from marketing data
  2. Visualize marketing data from multiple channels in a single live dashboard
  3. Save time by using data connectors to automatically update marketing reports
  4. Create white-labeled marketing reports for leadership and clients
  5. Scale marketing operations effectively by maintaining checks and balances

Social media analytics and data connectors: 1. Meta: Facebook and Instagram 2. YouTube 3. LinkedIn

Ad platforms Analytics and data connectors: 1. Meta Ads 2. Google Ads 3. LinkedIn Ads 4. Amazon Ads

Web analytics and data connectors: 1. Google Analytics 2. Google Search Console Analytics 3. Shopify Analytics

Freshdesk features and specs

No features have been listed yet.

Vaizle features and specs

  • Reports & Dashboards: Yes
  • Social Analytics: Yes
  • Data visualization: Yes

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Vaizle videos

+ Add

Vaizle Review - Social Media Analytics & Reporting [AppSumo 2020]

More videos:

  • Review - Vaizle Review on AppSumo
  • Review - Sleek social media analytics for you and your clients with Vaizle

Category Popularity

0-100% (relative to Freshdesk and Vaizle)

Freshdesk

Vaizle

Customer Support
100 100%
Customer Support
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100
Help Desk
100 100%
Help Desk
0% 0
Social Analytics
0 0%
Social Analytics
100% 100

Questions and Answers

As answered by people managing Freshdesk and Vaizle.

What makes your product unique?

Vaizle's answer:

Vaizle shows all the insights and all the metrics regarding your account on a single dashboard.

User comments

Share your experience with using Freshdesk and Vaizle. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Vaizle

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Vaizle Reviews

5 best social insider alternatives to enhance your social media presence in 2023
The Ultimate Alternative to Social Insider and A Game-Changer for Agencies. Developed especially for agencies Vaizle is the Jack of all trades when it comes to marketing analytics. If you're on the lookout for Social Insider alternatives, or if you desire an all-in-one tool that goes beyond just being an alternative to Social Insider, then Vaizle is your best bet. Just in a...
Source: vaizle.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Vaizle mentions (0)

We have not tracked any mentions of Vaizle yet. Tracking of Vaizle recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Vaizle, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Social Status - Automate your social media reporting

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Frrole Scout - A complete social intelligence tool that incorporates Social Listening, Audience & Influencer Intelligence in a simple, elegant UI.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Simply Measured - Simply Measured helps data hungry marketing & PR folks measure social media and create beautiful, custom reports in Excel and other formats.

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