Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, wkhtmltopdf should be more popular than Freshdesk. It has been mentiond 33 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Wkhtmltopdf[1] uses the QT WebKit renderer. I used it as part of my job hut work-flow with pandoc to get pdf resumes from markdown. It got me a job, so there's that. [1] https://wkhtmltopdf.org/. - Source: Hacker News / 5 months ago
I've been using WkhtmlToPdf all this while, so this seems a better option to try since it's pure Ruby. https://wkhtmltopdf.org/. - Source: Hacker News / 6 months ago
In 2014 we used wkhtmltopdf[0] to generate PDF copies of Cloudfoundry docs for every version every release, and maybe that's what I'd reach for now. Not sure if Qt WebKit has similar limits as Chromium. Not that you asked, but I am sitting here silently judging whoever let those pages get that large. Enough html to cap out RAM? Chesterton's Fence dictates that I presume your upstream's hands were tied, but wowee!... - Source: Hacker News / 8 months ago
In most cases no, AsciiDoctor-PDF converter uses the Ruby library PDF library Prawn to generate PDFs, However, there are alternative PDF converters which do convert from HTML (the VSC AsciiDoctor plug-in allows the option to use a different converter), but I don't think they use chrome. Please note that using different pdf converters is a bit of an advanced topic. https://wkhtmltopdf.org/, and asciidoctor-web-pdf. - Source: Hacker News / 8 months ago
There are multiple options for how to convert HTML to PDF, one could be by using open-source projects like Puppeteer or wkhtmltopdf. I wrote a separate post How to convert HTML to PDF using Puppeteer, but now for simplicity, I going to use html2pdf.app. Its free plan gives 100 credits per month, excellent! - Source: dev.to / 10 months ago
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