Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Yahoo seems to be a lot more popular than Freshdesk. While we know about 418 links to Yahoo, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
The power off button on the monitor does not work. If I type "http://yahoo.com/" in the address bar, it does not work as expected. Clicking on the Netscape Navigator logo works, but if I type the same address, "www3.netscape.com" manually into the address bar, it does not work. The URL in the address bar isn't updated. - Source: Hacker News / 5 months ago
However...I'm not seeing any packet loss from pings or traceroutes either to my router or to the outside (8.8.8.8, yahoo.com, etc). I've tried increasing the packet size to 1024, no difference. Zero packet loss, and zero problems. Source: 7 months ago
No, they are not. This account is real, though: https://twitter.com/YahooCare and there are links in there to a paid support option (apparently genuine through yahoo.com) and free support suggestions. Source: 7 months ago
20-year-old Yahoo account. I get the error message "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.yahoo.com was lost in the middle of the transaction. Try again." First time it happened I closed TB and relaunched it, at which time it decided to update. Tried sending message again with same error. Tried switching port to 587 with same... Source: 7 months ago
Shipping USPS priority is $8. USA Only PPFF/Ven/Zelle Payment addresses all use JJR329 at yahoo.com. Source: 7 months ago
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