Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Zapper.fi seems to be a lot more popular than Freshdesk. While we know about 374 links to Zapper.fi, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Have you tried Zapper before? It's a DeFi dashboard that allows users to track and manage their assets across various DeFi protocols. It offers features for analyzing portfolios, transactions, and liquidity positions. Source: 7 months ago
I provided liquidity to Avax-sAvax pool yesterday. Everything worked fine. I could see reward accumulating. However when I used zapper.xyz to check, it only showed the the amount of Avax that I had left in the wallet. It didn't show the balance of the Avax-sAvax. Very strange. Normally zapper.xyz shows all balance of all pools (at least in other networks). Can someone here confirm whether zapper.xyz could detect... Source: 7 months ago
It doesn’t fully answer your question but you can see the value of your position and breakdown of assets on the pool if you look at your wallet on Zapper. Source: about 1 year ago
If you're mainly on ETH or ay of it's adjacent chains (matic, arb, etc) I quite like zapper.xyz, no need to log in or connect your wallet, just paste your address and it'll give you a nice overview of everything, NFT's too. Source: over 1 year ago
Https://zapper.xyz/ is similarly excellent for protocol, NFT and chain management. Source: over 1 year ago
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