Apple Business Chat might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Apple has APIs for iMessage: https://register.apple.com/messages You can even build a REST endpoint for Apple to invoke when your business receives a message from a user: https://register.apple.com/resources/messages/msp-rest-api/messages-received#incoming-messages Where's the playing dirty and undermining businesses part? - Source: Hacker News / over 1 year ago
No, we're not talking about messaging apps in my comment tree. We're explicitly (without your dishonest "rather") talking about the design of OSes in consumer-facing hardware, and whether or not a messaging app comes with that is moot. Discussing hypothetical OSes matters, and always when it comes to regulation, because you don't want to recklessly regulate new entrants out of the market. Or do you just... - Source: Hacker News / over 1 year ago
iMessage for Business. https://register.apple.com/messages. Source: over 1 year ago
Because Apple already opened the messages gateway with Apple Business Register, it’s now possible to be a verified sender (over messages). Here. Source: almost 2 years ago
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