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Freshservice VS Chargebee

Compare Freshservice VS Chargebee and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website

Chargebee logo Chargebee

Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Chargebee Landing page
    Landing page //
    2023-08-22

Bill with clarity Send beautiful invoices that capture everything - accurate proration, the right taxes, relevant notes for line items - with complete compliance adherence.

Manage subscriptions together Let different teams access information based on user roles, so that they can: Extend trials. Edit plans. Issue refund receipts. And perform other essential tasks with a few clicks.

Measure what matters Access accurate subscription metrics (MRR, LTV, ARPU, Churn...) to see how your business is doing, and to ask the right questions.

Recover lost revenue Fight involuntary churn with a smart dunning process that works with automated reminders, and configurable retry rules (Credit card failed? Try PayPal).

Close books faster Draw revenue recognition reports based on your business requirements. And with our Xero and QuickBooks Online integrations, reconciliation is a click of a button.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Chargebee videos

+ Add

Chargebee - Product Overview

More videos:

  • Review - Easily Build & Add Subscription Payments Without Code Using Chargebee
  • Demo - Chargebee Product Demo

Category Popularity

0-100% (relative to Freshservice and Chargebee)

Freshservice

Chargebee

Project Management
100 100%
Project Management
0% 0
Recurring Billing
0 0%
Recurring Billing
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Recurring Subscription Billing
0 0%
Recurring Subscription Billing
100% 100

User comments

Share your experience with using Freshservice and Chargebee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Chargebee

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Chargebee Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Chargebee is a cloud based subscription billing and recurring payment software solution. ChargeBee is a multifunctional tool for automating the billing processes of businesses that run subscription services.
Source: rainex.io
Would you use Paddle, Chargebee, Chargify, or just Stripe?
I've worked with both naked Stripe and Chargebee + Stripe before. I can highly recommend Chargebee, especially for young companies. It takes a while to get to 50K revenue with a SaaS project, so you have plenty of time to make a decision about whether you want to keep using Chargebee. We decided to stick with them due to the following reasons:
Source: www.indiehackers.com
Looking for a Chargify alternative?
In the jumble of what’s owed and what’s due, a Credit Note is as vital as an Invoice. Chargebee gets that. Hence, you’d never find yourself issuing an invoice when what’s befitting is a Credit Note, or creating credits for a payment you haven’t actually received yet.
Source: www.chargebee.com
7+ Cheap Competitors & Alternatives To Chargify
This subscription billing and recurring payment software is complete in every sense. Chargebee effortlessly manages your subscription, recurring billing, invoicing and much more via its powerful API. It also packs a ton of integrations and add-ons so that you get to access all of your data at a single place i.e. Chargebee dashboard.
Source: www.inkthemes.com
5+ Cheap Alternatives & Competitors Of ChartMogul
If you are looking for a multiple payment analytics software with responsive features then Chargebee is best. Just like ChartMogul, Chargebee provides detailed insights on payment metrics and data integrity. Along with payment analytics, it also an efficient subscription management, billing & invoicing software with multiple payment gateways.
Source: www.inkthemes.com

Social recommendations and mentions

Chargebee might be a bit more popular than Freshservice. We know about 3 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Chargebee mentions (3)

  • Ask HN: SaaS Billing?
    I personally use Stripe, but I think https://chargebee.com supports PayPal. I've heard good things about them. - Source: Hacker News / about 2 years ago
  • I'm opening a SAAS startup, I need advice!
    The system is very complex, I believe that for these construction sites there is no way to do it and it will have a very ugly design. Why did you choose chargebee.com as your payment method? The stripe seemed to me better, or even the iugu. Do you speak from your own experience? Source: about 3 years ago
  • Product Led Growth and the Role of Engineering
    Newer organizations, especially in software, still treat engineering as a cost and allocate resources based on the cost that is saved by deploying this skill across the organization. Thus we see 100s of companies building their own recurring subscription infrastructure when multiple SaaS companies exist to solve this problem. Non-customer facing development improves efficiencies within the organization, but... - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Freshservice and Chargebee, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Recurly - Subscription billing and recurring billing management. Recurly offers enterprise-class subscription billing for thousands of companies worldwide.

Basecamp - A simple and elegant project management system.

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Redmine - Flexible project management web application

Chargify - Chargify is the best online billing software for all of your Recurring Billing needs. Learn more about simplifying your Subscription Billing today.

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