Software Alternatives, Accelerators & Startups

Freshservice VS Cortex Project

Compare Freshservice VS Cortex Project and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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Cortex Project logo Cortex Project

Horizontally scalable, highly available, multi-tenant, long term Prometheus.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Cortex Project Landing page
    Landing page //
    2023-01-04

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Cortex Project videos

No Cortex Project videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and Cortex Project)
Project Management
100 100%
0% 0
Monitoring Tools
90 90%
10% 10
Databases
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Cortex Project

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Cortex Project Reviews

We have no reviews of Cortex Project yet.
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Social recommendations and mentions

Cortex Project might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Cortex Project mentions (4)

  • Self hosted log paraer
    Now if its more metric data you are using and want to do APM, prometheus is your man https://prometheus.io/, want to make prometheus your full time job? Deploy cortex https://cortexmetrics.io/, honorable mention in the metrics space, Zabbix, https://www.zabbix.com/ I've seen use cases of zabbix going way beyond its intended use its a fantastic tool. Source: about 1 year ago
  • Is anyone frustrated with anything about Prometheus?
    Yes, but also no. The Prometheus ecosystem already has two FOSS time-series databases that are complementary to Prometheus itself. Thanos and Mimir. Not to mention M3db, developed at Uber, and Cortex, then ancestor of Mimir. There's a bunch of others I won't mention as it would take too long. Source: about 1 year ago
  • Centralized solution for Prometheus?
    You can use the Remote write feature to send to a centralized location. It would have to be scalable like Cortex https://cortexmetrics.io/. Source: over 1 year ago
  • Building a distributed lab with an observability stack
    For a homelab I think prometheus + grafana is easy to get started and scales well. There are lots of ways to set up the architecture. Prometheus can write to a directory on a filesystem, it can be set to write to a remote server, and there are other projects to integrate object storage (s3, minio, etc) or influxdb for long term storage and downsampling. Source: almost 2 years ago

What are some alternatives?

When comparing Freshservice and Cortex Project, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Thanos.io - Open source, highly available Prometheus setup with long term storage capabilities.

Basecamp - A simple and elegant project management system.

Prometheus - An open-source systems monitoring and alerting toolkit.

Redmine - Flexible project management web application

IRONdb - Circonus delivers Machine Data Intelligence for the most demanding use cases. Collect, store, manage, and analyze IoT and monitoring data at unprecedented volume and frequency.