Labelf AI aims to let anyone, no matter previous knowledge, create and use AI text classification models. We use an advanced approach to active learning to accelerate training on both labeled and unlabeled data. Can also be used for data analysis and will hook into most Customer support systems. Can be used for Document Classification, Automated Product Tagging, Automatic Support Ticket Tagging, Chat and Forum Moderation, Social Listening, Survey Analysis, Sales Stage Identification, Finding Sales leads and much more. Labelf models can also classify texts in any language despite having only been trained on data in one language.
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Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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