OpManager is an integrated network management solution that facilitates efficient and hassle-free network management. It empowers network/IT admins to simultaneously perform multiple operations such as Network performance monitoring, server monitoring, VM monitoring, Storage Monitoring and more. The entire network infrastructure of an organization can be viewed from a highly custom dashboard on OpManager. Automated workflows, intelligent alerting engines, configurable discovery rules, and intuitive dashboards you to keep your network up and running 24/7. With OpManager's many contextual integrations with other tools, many organization specific Network administration tasks can be streamlined easily. Free, comprehensive training sessions, live webinars and demos are provided from time to time to help users get a better understanding of OpManager's features and improvements.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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