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Freshservice VS ManageEngine RMM Central

Compare Freshservice VS ManageEngine RMM Central and see what are their differences

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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

ManageEngine RMM Central logo ManageEngine RMM Central

Unified Solution for network monitoring and endpoint management for MSPs
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • ManageEngine RMM Central Landing page
    Landing page //
    2023-02-02

RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central's holistic approach ensures that resources and efforts are minimized, and return on investment is maximized.

Freshservice

Website
freshworks.com
Pricing URL
Official Freshservice Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

ManageEngine RMM Central

Website
manageengine.com
Pricing URL
Official ManageEngine RMM Central Pricing
$ Details
freemium
Platforms
Web Windows Android iOS Mac OSX Linux iPhone Chrome OS Windows Phone AWS Azure VMWare
Release Date
2021 April
Edit details

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

ManageEngine RMM Central features and specs

No features have been listed yet.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

ManageEngine RMM Central videos

No ManageEngine RMM Central videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and ManageEngine RMM Central)

Freshservice

ManageEngine RMM Central

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
96 96%
Monitoring Tools
4% 4
IT Management
96 96%
IT Management
4% 4
Remote Monitoring And Management
0 0%
Remote Monitoring And Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and ManageEngine RMM Central

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

ManageEngine RMM Central Reviews

We have no reviews of ManageEngine RMM Central yet.
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Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

ManageEngine RMM Central mentions (0)

We have not tracked any mentions of ManageEngine RMM Central yet. Tracking of ManageEngine RMM Central recommendations started around Apr 2021.

What are some alternatives?

When comparing Freshservice and ManageEngine RMM Central, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Basecamp - A simple and elegant project management system.

Comodo One - Comodo offers IT Remote Management tools includes (RMM Software, Remote Access, Service Desk, Patch Management and Network Assessment). Get Now!

Redmine - Flexible project management web application

SolarWinds MSP Manager - SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.

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