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Freshservice VS Panorama9

Compare Freshservice VS Panorama9 and see what are their differences

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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Panorama9 logo Panorama9

Monitoring and remote management of your entire IT environment from the cloud. Automated discovery, help desk integration, patch management, built-in remote control and more!
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Panorama9 Landing page
    Landing page //
    2023-07-15

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Panorama9 features and specs

No features have been listed yet.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Panorama9 videos

+ Add

Getting started with Panorama9 for MSPs

More videos:

  • Review - Panorama9 Remote Control

Category Popularity

0-100% (relative to Freshservice and Panorama9)

Freshservice

Panorama9

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
92 92%
Monitoring Tools
8% 8
IT Management
94 94%
IT Management
6% 6
Remote Monitoring And Management
0 0%
Remote Monitoring And Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Panorama9

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Panorama9 Reviews

We have no reviews of Panorama9 yet.
Be the first one to post

Social recommendations and mentions

Panorama9 might be a bit more popular than Freshservice. We know about 3 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Panorama9 mentions (3)

  • Any RMM recommendations for consumer use?
    I recommend: p9 RMM - OR - O&O's syspectr - Both good enough and cheap & simple. Source: over 2 years ago
  • Need a cost effective RMM just for alerting and patch management for under 150 devices
    I used https://panorama9.com/ at a previous company and it covered our needs at a price point that was acceptable. Source: over 2 years ago
  • Tested RMM for Linux environment.
    Https://panorama9.com/ supports Linux. There were a few bugs when I tested it 3+ years ago but we patched the issues and it worked. Source: almost 3 years ago

What are some alternatives?

When comparing Freshservice and Panorama9, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Basecamp - A simple and elegant project management system.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Redmine - Flexible project management web application

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

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