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Freshservice VS SolarWinds Network Configuration Manager

Compare Freshservice VS SolarWinds Network Configuration Manager and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

SolarWinds Network Configuration Manager logo SolarWinds Network Configuration Manager

SolarWinds is a leading provider of powerful and affordable IT infrastructure management software. Make IT look easy.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • SolarWinds Network Configuration Manager Landing page
    Landing page //
    2022-10-23

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

SolarWinds Network Configuration Manager features and specs

  • Automated Configuration Backup
    SolarWinds Network Configuration Manager (NCM) automatically backs up device configurations, reducing the risk of data loss and ensuring easy recovery in case of misconfigurations or device failures.
  • Compliance Management
    NCM includes compliance management tools that help organizations adhere to industry standards and internal policies by monitoring and reporting on configuration compliance across the network infrastructure.
  • Change Management
    The software provides a robust change management system that logs all changes made to network device configurations. It helps in auditing and verifying that changes are authorized and properly implemented.
  • Multi-Vendor Support
    NCM supports a wide range of network device vendors, making it versatile and useful in heterogeneous network environments.
  • User-Friendly Interface
    The intuitive user interface makes it easy for network administrators to manage configurations, set up compliance rules, and monitor network health.

Possible disadvantages of SolarWinds Network Configuration Manager

  • High Cost
    SolarWinds NCM can be expensive, especially for small and medium-sized enterprises. The licensing and maintenance costs can add up over time.
  • Complex Initial Setup
    The initial setup and configuration of NCM can be complex and time-consuming, requiring a good understanding of the network environment and the software itself.
  • Resource Intensive
    Running SolarWinds NCM can be resource-intensive, requiring substantial server resources, which may necessitate hardware upgrades for optimal performance.
  • Learning Curve
    While the interface is user-friendly, there is still a learning curve for users who are not familiar with network configuration management systems. Training may be required to fully utilize all features.
  • Occasional Performance Issues
    Some users report occasional performance issues, such as slow load times and glitches, particularly in large, complex network environments.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

SolarWinds Network Configuration Manager videos

+ Add

SolarWinds Network Configuration Manager Overview

More videos:

  • Review - What is SolarWinds Network Configuration Manager

Category Popularity

0-100% (relative to Freshservice and SolarWinds Network Configuration Manager)

Freshservice

SolarWinds Network Configuration Manager

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
73 73%
Monitoring Tools
27% 27
IT Management
100 100%
IT Management
0% 0
Security
0 0%
Security
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and SolarWinds Network Configuration Manager

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

SolarWinds Network Configuration Manager Reviews

We have no reviews of SolarWinds Network Configuration Manager yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

SolarWinds Network Configuration Manager mentions (0)

We have not tracked any mentions of SolarWinds Network Configuration Manager yet. Tracking of SolarWinds Network Configuration Manager recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and SolarWinds Network Configuration Manager, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Cisco DNA Center - Find and resolve network issues with Cisco DNA Center. Provides software-based network automation and assurance. Control and manage intent-based networks.

Basecamp - A simple and elegant project management system.

Palo Alto Networks Panorama - Greater visibility, tighter control, less effort. Panorama™ network security management simplifies management tasks while delivering comprehensive controls and deep visibility into network-wide traffic and security threats.

Redmine - Flexible project management web application

F5 Advanced Firewall Manager - Stop even the most massive and complex DDoS attacks with BIG-IP Advanced Firewall Manager: advanced data center protection against layer 3–4 threats.

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