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Freshservice VS SolarWinds Patch Manager

Compare Freshservice VS SolarWinds Patch Manager and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

SolarWinds Patch Manager logo SolarWinds Patch Manager

SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • SolarWinds Patch Manager Landing page
    Landing page //
    2023-09-25

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

SolarWinds Patch Manager features and specs

  • Comprehensive Patch Management
    SolarWinds Patch Manager offers a wide range of patch management capabilities for both Microsoft and third-party applications, ensuring that systems stay updated and secure against vulnerabilities.
  • Automated Patching
    The automation features allow for streamlined scheduling and deployment of patches, reducing the manual workload and risk of human error in patch management processes.
  • Integration with WSUS and SCCM
    SolarWinds Patch Manager integrates seamlessly with Microsoft WSUS and SCCM, enabling enhanced control over patch management processes and leveraging existing infrastructure.
  • Detailed Reporting and Compliance
    The tool provides comprehensive reporting and compliance features, offering insights into the patch status and compliance levels across the organization.
  • User-Friendly Interface
    The interface is designed to be intuitive and easy to navigate, facilitating quick access to necessary tools and information for IT administrators.

Possible disadvantages of SolarWinds Patch Manager

  • Cost Considerations
    SolarWinds Patch Manager can be costly for small to medium-sized businesses, potentially limiting access for organizations with tighter IT budgets.
  • Complex Initial Setup
    The initial setup and configuration process can be complex and requires adequate expertise, which may be challenging for teams with limited experience.
  • Third-Party Vendor Support
    While it supports a wide range of third-party applications, there may still be some vendors whose patches are not supported, requiring manual handling.
  • Performance Overhead
    The software might introduce performance overhead on systems, particularly during scan and deployment phases, potentially impacting system responsiveness.
  • Limited Mobile Device Support
    SolarWinds Patch Manager is primarily designed for desktop and server environments, with limited capabilities for managing patches on mobile devices.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

SolarWinds Patch Manager videos

+ Add

Solarwinds Patch Manager Demo

More videos:

  • Review - Introduction to SolarWinds Patch Manager
  • Review - SolarWinds Lab Bits: A Brief SolarWinds Patch Manager Overview

Category Popularity

0-100% (relative to Freshservice and SolarWinds Patch Manager)

Freshservice

SolarWinds Patch Manager

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
76 76%
Monitoring Tools
24% 24
IT Management
90 90%
IT Management
10% 10
Patch Management
0 0%
Patch Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and SolarWinds Patch Manager

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

SolarWinds Patch Manager Reviews

We have no reviews of SolarWinds Patch Manager yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

SolarWinds Patch Manager mentions (0)

We have not tracked any mentions of SolarWinds Patch Manager yet. Tracking of SolarWinds Patch Manager recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and SolarWinds Patch Manager, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

WSUS Offline Update - Using "WSUS Offline Update" (formerly known as "ct offline update" or "DIY...

Basecamp - A simple and elegant project management system.

WHDownloader - A lightweight and easy to use Downloader which allows you to find and apply the latest Microsoft Windows updates....

Redmine - Flexible project management web application

ManageEngine Patch Manager Plus - Patch Manager Plus, an all-round patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 350+ third-party applications You can use it to patch computers within LAN and WAN.

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