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Freshservice VS Tanium

Compare Freshservice VS Tanium and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Tanium logo Tanium

Tanium is a security and systems management solution that allows real-time data collection at enterprise scale.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Tanium Landing page
    Landing page //
    2023-09-22

Freshservice

Website
freshworks.com
Pricing URL
Official Freshservice Pricing
Release Date
-
Edit details

Tanium

Website
tanium.com
Pricing URL
-
Release Date
2007 January
Startup details
Country
United States
State
Washington
City
Kirkland
Founder(s)
David Hindawi
Employees
1,000 - 1,999
Edit details

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Tanium features and specs

  • Comprehensive Endpoint Management
    Tanium offers robust real-time data visibility and control over all endpoints in an enterprise, helping organizations quickly identify and remediate vulnerabilities.
  • Scalability
    The platform is highly scalable and can efficiently manage a large number of endpoints, making it suitable for both small businesses and large enterprises.
  • Rapid Data Retrieval
    Tanium provides near-instantaneous querying of endpoint data, allowing IT teams to gather actionable insights quickly and make informed decisions.
  • Integrated Security and IT Operations
    Tanium combines security and IT operations management, facilitating better collaboration, detection, and remediation of threats.
  • Strong Support and Community
    The company provides excellent customer support and has an active community and partner network, which can be very beneficial for user training and troubleshooting.

Possible disadvantages of Tanium

  • Complexity
    Due to its comprehensive feature set, Tanium can be complex to deploy and manage, requiring skilled IT personnel for optimal use.
  • High Cost
    The platform can be expensive, especially for smaller organizations, making it potentially cost-prohibitive for businesses with limited IT budgets.
  • Resource Intensive
    Tanium may require significant system resources, which could impact performance if hardware requirements are not met.
  • Steep Learning Curve
    New users may find Tanium challenging to learn due to its sophisticated interface and extensive capabilities, necessitating time and training to master.
  • Limited Third-Party Integrations
    While Tanium provides excellent internal functionalities, its integration options with third-party applications can be limited, potentially requiring custom solutions for specific needs.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Tanium videos

+ Add

Tanium Threat Response Overview

More videos:

  • Review - Tanium Security Workflow: Analyzing Intel Alerts and Making Suppressions with Threat Response
  • Review - Tanium - Pull Up -Tyme Dem Records (Official Video)

Category Popularity

0-100% (relative to Freshservice and Tanium)

Freshservice

Tanium

Project Management
98 98%
Project Management
2% 2
Monitoring Tools
85 85%
Monitoring Tools
15% 15
IT Management
100 100%
IT Management
0% 0
Data Integration
0 0%
Data Integration
100% 100

User comments

Share your experience with using Freshservice and Tanium. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Tanium

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Tanium Reviews

We have no reviews of Tanium yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Tanium. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Tanium mentions (1)

  • Tanium - Privacy Concern
    It's sending all your data to tanium.com, do you think of another reason? Please think before answering. Source: about 4 years ago

What are some alternatives?

When comparing Freshservice and Tanium, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Cryptlex - Cryptlex is an IT Management software, designed to help you maximize the revenue potential of your software by protecting you against software piracy.

Basecamp - A simple and elegant project management system.

Git - Git is a free and open source version control system designed to handle everything from small to very large projects with speed and efficiency. It is easy to learn and lightweight with lighting fast performance that outclasses competitors.

Redmine - Flexible project management web application

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

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