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Freshservice VS Wazuh

Compare Freshservice VS Wazuh and see what are their differences

ComplyCube
Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance. featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Wazuh logo Wazuh

Open Source Host and Endpoint Security
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Wazuh Landing page
    Landing page //
    2023-09-18

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Wazuh features and specs

  • Open Source
    Wazuh is an open-source security monitoring platform, which means there are no licensing fees and continuous community support.
  • Comprehensive Security
    It offers a wide range of security functionalities including intrusion detection, log data analysis, and vulnerability detection.
  • Scalability
    Wazuh is built to scale, allowing it to handle extensive data from multiple sources across various environments.
  • Integrated Solution
    Wazuh provides an integrated approach to security, combining SIEM and HIDS capabilities in one platform.
  • Active Community Support
    It has an active community and a wealth of online resources, making troubleshooting and implementation easier.
  • Customizability
    Being open-source, Wazuh can be highly customized to meet the specific needs of different organizations or use cases.
  • Compliance Reporting
    The platform includes preconfigured templates for compliance reporting, aiding in regulatory compliance efforts.
  • Cloud and On-Premises
    Wazuh supports deployment both on-premises and in cloud environments, offering flexibility in how it's implemented.

Possible disadvantages of Wazuh

  • Complexity
    The platform can be complex to set up and configure, requiring a certain level of expertise in cybersecurity.
  • Resource Intensive
    Wazuh can be resource-intensive, requiring significant computational power and memory, especially when handling large volumes of data.
  • Learning Curve
    There can be a steep learning curve for new users, particularly those who are not already familiar with SIEM tools and practices.
  • Documentation
    While extensive, the documentation can sometimes be inconsistent or hard to follow, which may complicate the deployment process.
  • Alert Noise
    The system can generate a large number of alerts, some of which may be false positives, requiring additional effort for tuning and management.
  • Integration
    While Wazuh offers various integrations, getting it to work seamlessly with all third-party tools may require considerable effort.
  • Maintenance
    Running Wazuh requires ongoing maintenance and updates to ensure it remains effective against new threats.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Wazuh videos

+ Add

Wazuh Open Source SIEM Overview

More videos:

  • Review - Wazuh - Automatic log data analysis for intrusion detection
  • Review - Tutorial: Wazuh SIEM - Installation and Configuration (Complete Steps)

Category Popularity

0-100% (relative to Freshservice and Wazuh)

Freshservice

Wazuh

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
43 43%
Monitoring Tools
57% 57
IT Management
100 100%
IT Management
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Wazuh

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Wazuh Reviews

7 Best Free Open Source SIEM Tools
A cloud-based premium version known as Wazuh Cloud is also available. Wazuh Cloud centralizes threat detection, incident response, and compliance management across your cloud and on-premises environments. Wazuh Cloud uses lightweight agents that run on monitored systems to collect and forward events to the Wazuh cloud infrastructure, where data is stored, indexed, and analyzed.
Source: www.comparitech.com
8 Best Open Source SIEM Tools
Wazuh is an open-source SIEM system born from the OSSEC project that you can use for threat detection, prevention, and response. You can also use Wazuh to comply with industry standards and regulations such as PCI DSS, GPG 13, and GDPR. Wazuh ships with an integration with Kibana that makes for an excellent UI for data visualization and analytics. It also ships with an agent...
Source: www.logiq.ai
The Top 14 Free and Open Source SIEM Tools For 2022
Wazuh is a common choice among enterprises because it is fully equipped with capabilities in threat detection, integrity monitoring, compliance and as an incident management tool. Wazuh collects, aggregates, indexes and analyzes security data making it possible for organizations to detect intrusions, identify threats and any behavioural anomalies that may arise. It boasts...
Source: logit.io

Social recommendations and mentions

Based on our record, Wazuh seems to be a lot more popular than Freshservice. While we know about 51 links to Wazuh, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Wazuh mentions (51)

  • Google to Buy Wiz for $32B
    There's Wazuh[0][1], but it's more of an XDR (i.e. anti-virus) and SIEM solution than what Wiz is offering. [0] https://wazuh.com/ [1] https://github.com/wazuh/wazuh. - Source: Hacker News / about 1 month ago
  • Secure and Resilient Design
    To manage these events, we need to have an appropriate system called SIEM (Security Information and Event Management). One of the best open-source solutions is Wazuh. - Source: dev.to / 10 months ago
  • Greenbone
    I use Wazuh instead. Greenbone CE is severely limited and requires payment for anything beyond the very basic. Super simple installation more features. Source: over 1 year ago
  • Risks of hosting a website out of my house
    Monitoring & Active Measures - Exporting firewall events to an external time-series database like I describe above is good to see who is touching your firewall or accessing your web site. Using an Intrusion Detection System / Intrusion Prevention System (IDS/IPS) such as open-source Suricata, which is a free package on pfSense, and deploying file system integrity monitoring, such as the open-source Wazuh on the... Source: over 1 year ago
  • DevOps and Security: DevSecOps
    Wazuh: An open source security monitoring platform that integrates with popular tools like Elasticsearch and Kibana to provide comprehensive security event analysis and response capabilities. - Source: dev.to / almost 2 years ago
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What are some alternatives?

When comparing Freshservice and Wazuh, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Basecamp - A simple and elegant project management system.

Beats - Beats is the platform for single-purpose data shippers that is installed as lightweight agents and send data to machines to Logstash or Elasticsearch.

Redmine - Flexible project management web application

Fortinet FortiAnalyzer - Fortinet FortiAnalyzer is a powerful product for Security Fabric Analytics and Automation.

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