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Freshservice VS WhiteSource

Compare Freshservice VS WhiteSource and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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WhiteSource logo WhiteSource

Find & fix security and compliance issues in open source libraries in real-time.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • WhiteSource Landing page
    Landing page //
    2023-06-01

WhiteSource is the leading solution for agile open source security and license compliance management.

It integrates with your development environments and DevOps pipeline to detect open source libraries with security or compliance issues in real-time.

WhiteSource doesn’t only alert on issues, it also provides actionable, validated remediation paths to enable quick resolution and automated policy enforcement to speed up time-to-fix. It also helps you focus on what matters by prioritizing remediation based on whether your code is actually using a vulnerable method or not, and guaranteeing zero false positives.

We've got you covered with support for over 200 programming languages, and continuous tracking of multiple open source vulnerabilities databases including the NVD, security advisories, peer-reviewed vulnerability knowledge bases, and open source projects issue trackers.

Freshservice features and specs

No features have been listed yet.

WhiteSource features and specs

  • WhiteSource Core: Integrate open source security and compliance testing into all stages of you SDLC
  • WhiteSource Priortize: Cut up to 85% of your security alerts based in the execution path
  • WhiteSource for Developers: Alert on issues in your developers' environment UI (browser, IDE, repos) and support a quicker remediation

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

WhiteSource videos

+ Add

Webinar- Automating Open Source Security: A SANS Review of WhiteSource

More videos:

  • Demo - Use open source without compromising on security or agility

Category Popularity

0-100% (relative to Freshservice and WhiteSource)

Freshservice

WhiteSource

Project Management
100 100%
Project Management
0% 0
Security
0 0%
Security
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

Share your experience with using Freshservice and WhiteSource. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and WhiteSource

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

WhiteSource Reviews

The Top 5 Open Source Vulnerability Scanners
WhiteSource identifies and prioritizes your open source security vulnerabilities. Vulcan can then integrate with WhiteSource to fix security findings across open source components.
Source: vulcan.io

Social recommendations and mentions

Based on our record, Freshservice should be more popular than WhiteSource. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

WhiteSource mentions (1)

  • Usage of opensource libraries
    Long term, you may want to include some Tool, like Whitesource in your CI. Do not consider this as an advertising, it is not. Source: almost 3 years ago

What are some alternatives?

When comparing Freshservice and WhiteSource, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Pulse Secure - Pulse Secure provides a consolidated offering for access control, SSL VPN, and mobile device security. Contact Pulse Secure at 408-372-9600 to get a free demo.

Basecamp - A simple and elegant project management system.

StackPath - Secure Content Delivery Network, DDoS, WAF Service

Redmine - Flexible project management web application

Flexera Software Vulnerability Manager - Flexera Software Vulnerability Manager provides solutions to continuously track, identify and remediate vulnerable applications.

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