Freshworks Live Chat
Intercom
Freshdesk
LiveChat
tawk.to
Agentbot
EBI.AI
LiveAgent
Officevibe
15Five
Qualtrics Employee Experience
TINYpulse Engage
Fond
Reward Gateway
Kudos
EveryoneSocial
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Freshworks Live Chat OfficevibeNo features have been listed yet.
Based on our record, Officevibe seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hey HN! I am asking out of genuine curiosity, and perhaps doing a little market research. My team uses https://www.donut.com/ and https://officevibe.com/ but I'm pretty sure we're on the free tier for both. Do you work in a team that pays monthly for any cool Slack apps or integrations? Which ones? If you're not the one paying, do you find it useful - or annoying? Cheers! - Source: Hacker News / over 1 year ago
Officevibe, which is an employee experience platform, regularly sends out Slack notifications on behalf of their customers asking employees to complete a brief survey. Their engineering team utilizes the Automations API to create lists of users for whom the Slack survey could not be delivered and send them an email survey instead. - Source: dev.to / about 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Qualtrics Employee Experience - Qualtrics Employee Experience Management Platform helps improve the way people make decisions by creating amazing employee experiences.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
TINYpulse Engage - Increase Your Employee Engagement. Instantly.