Based on our record, Front seems to be a lot more popular than GoodSync. While we know about 18 links to Front, we've tracked only 1 mention of GoodSync. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
Google image search say it's this: https://front.com/. Source: about 1 year ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Or check out goodsync.com I think the free version might work as well. Source: over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
FreeFileSync - FreeFileSync is a free open source data backup software that helps you synchronize files and folders on Windows, Linux and macOS.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
rsync - rsync is a file transfer program for Unix systems. rsync uses the "rsync algorithm" which provides a very fast method for bringing remote files into sync.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Duplicati - Free backup software to store backups online with strong encryption. Works with FTP, SSH, WebDAV, OneDrive, Amazon S3, Google Drive and many others.