Nothing can be more frustrating than having an awesome Product with great features but the users don't don't know how to use them or not aware of your product's true potential
With Kompassify you can easily create (without coding) fully customizable in-app product walkthroughs, and hotspots to help your users understand your product or to announce your new features.
No Kompassify videos yet. You could help us improve this page by suggesting one.
Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
Google image search say it's this: https://front.com/. Source: about 1 year ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.