Software Alternatives, Accelerators & Startups

Galarm VS LiveAgent

Compare Galarm VS LiveAgent and see what are their differences

Galarm logo Galarm

Social alarm clock and reminders

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Galarm Landing page
    Landing page //
    2021-08-05

Galarm is an ad-free alarm clock app that enables you to create alarms for any date and time using flexible and innovative repetitions. One of its patented features allows you to share alarms and reminders with your contacts. You can create alarms that simultaneously ring on phones for a group of people, and even set reminders for friends and family to ring their phones.

Here's why you will love Galarm: • ANYTIME, ANYWHERE: Create alarms for any date and time and use Galarm as your mobile calendar. • FLEXIBLE REPETITION: Set alarms to repeat hourly, daily, weekly, monthly, or yearly to efficiently manage your to do list. • PERSONAL ALARMS: Set reminders for yourself such as morning wake up alarm and medication reminder. Add participants to alarms that you normally miss. • GROUP ALARMS: Use a group alarm as an event planner for any social activity. The alarm goes off at the same time for all the participants, and they can confirm or decline, and chat with each other to coordinate. • BUDDY ALARMS: Create alarms for someone else to remind them of things they need to do. • ALARM CHAT: Each alarm has its own chat to keep the conversations private to that alarm. • RING ON VIBRATE: You can configure alarms to ring even if the phone is on vibrate. • ADAPTS TO YOUR TIMEZONE: Whether you are on the move or participants are in different time zones, the alarms follow time zone changes. • NO USERNAMES, NO PASSWORDS.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Galarm

Pricing URL
-
$ Details
freemium $0.99 / Monthly ((or $3.99 annual))
Platforms
iOS Android
Release Date
2017 September

Galarm features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Galarm videos

Introducing Galarm

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Galarm and LiveAgent)
Task Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Time Tracking
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Galarm and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Galarm and LiveAgent

Galarm Reviews

We have no reviews of Galarm yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Galarm and LiveAgent, you can also consider the following products

Alarmy - World's most annoying alarm app

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Alarm Clock Xtreme - Alarm Clock Xtreme: Alarm, Stopwatch, Timer (Free) is the most popular alarm clock app created and published by AVG Labs for both iOS and Android devices.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wakey Alarm Clock - Wakey Alarm Clock created and published by Cookiebits.io for Android and iOS devices.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.