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Geckoboard VS HelpScout

Compare Geckoboard VS HelpScout and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Geckoboard logo Geckoboard

Get to know Geckoboard: Instant access to your most important metrics displayed on a real-time dashboard.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Geckoboard Landing page
    Landing page //
    2023-10-15

  www.geckoboard.comSoftware by Geckoboard

  • HelpScout Landing page
    Landing page //
    2023-07-14

Geckoboard videos

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Spreadsheet dashboards with Geckoboard - how to get key metrics seen

More videos:

  • Review - Geckoboard Data Dashboard: Product Spotlight

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Geckoboard and HelpScout)

Geckoboard

HelpScout

Data Dashboard
100 100%
Data Dashboard
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Geckoboard and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Geckoboard and HelpScout

Geckoboard Reviews

11 Metabase Alternatives
Geckoboard is a great service that is used to build featured dashboards with the help of eighty different integrations that is a very useful method to connect your data with this application. By using this platform, you will be able to create real-time dashboards with easy-to-use and simple steps that are available for even first-time users. This application is trusted by...
Source: www.justalternativeto.com
Top 10 Visual Analytics Provider For 2021
A UK-based firm, Geckoboard specialises in what it calls TV dashboarding. The company creates dashboards that are more customisable to TV or bigger screens and can help companies define goals and monitor performances through KPIs that can change real-time. The platform connects to more than 60 data sources across horizontals like finance, marketing project management, social...
Source: analyticsindiamag.com
27 dashboards you can easily display on your office screen with Airtame 2
Sometimes, one dashboard just isn’t enough. That’s why Geckoboards lets you display several different dashboards on the same screen. You can even add your own logo for a customized look and feel that matches your brand.
Source: airtame.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Geckoboard mentions (0)

We have not tracked any mentions of Geckoboard yet. Tracking of Geckoboard recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Geckoboard and HelpScout, you can also consider the following products

Databox - Databox is Business Analytics platform that helps companies deliver insights and analytics anytime and anywhere.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Data Studio - Data Studio turns your data into informative reports and dashboards that are easy to read, easy to share, and fully custom. Sign up for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Klipfolio - Klipfolio is an online dashboard platform for building powerful real-time business dashboards for your team or your clients.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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