GeeTest CAPTCHA
hCaptcha
DataDome
reCAPTCHA
MTcaptcha
AuthKong
PerimeterX Bot Defender
Solve Media
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
GeeTest protects websites, mobile apps and APIs from bad bot attacks with zero user friction. Its self-learning defense model based on Graph Convolutional Networks and massive volumes of behavioral biometric data collected since 2012 allows GeeTest to identify and mitigate bad bots across all GeeTest-protected sites. By analyzing over 200 parameters, GeeTest dynamic defense model provides its clients with a broader and deeper understanding of bot activities while its superior technology constantly learns and adjusts itself for any emerging threats. As the industry leader in the era of user experience, GeeTest CAPTCHA utilizes gamification to turn CAPTCHA into a fun and effortless experience. At present, GeeTest serves over 290,000 businesses worldwide, processing 1,000,000,000+ requests every day. At the beginning of 2024, GeeTest, a leader in innovative bot management solutions, proudly presents its latest offering – GeeTest Device Fingerprinting. The advanced cybersecurity solution designed to fortify online platforms against evolving digital threats. Leveraging sophisticated algorithms and cutting-edge technology, it intelligently identifies and tracks devices, providing a robust defense mechanism against malicious activities. Existing security measures often struggle to identify and prevent malicious activities originating from seemingly legitimate devices. GeeTest Device Fingerprinting steps in as a proactive and advanced solution to bridge this gap.
GeeTest CAPTCHA FreshdeskWith Geetest we: Stopped brute force attacks on online accounts in which hackers repeatedly try to log-in using hundreds of different passwords. Prevented hackers from signing up for multiple email accounts that they’ll then go on to use for nefarious purposes.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
hCaptcha - Do you use a captcha to keep out bots? hCaptcha is a drop-in replacement for reCAPTCHA that earns website owners money and helps companies get their data labeled.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DataDome - DataDome provides innovative technology and human expertise to block bad bots.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
reCAPTCHA - reCAPTCHA is a free security service that protects your websites from spam and abuse.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!