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Genesys Cloud VS Employee Trail

Compare Genesys Cloud VS Employee Trail and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Employee Trail logo Employee Trail

Manage how work is done in your organization with Real-Time Employee Monitoring Software. A Monitoring Software to filter the Productivity of Employee.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Employee Trail Landing page
    Landing page //
    2021-08-27

Employee Trail is a technologically advanced employee monitoring software which helps businesses precisely track and report which websites and apps their employees are accessing during work hours from their systems and devices. So necessary data and insights can be collected about which employees are wasting their time in non-productive activities and steps can be taken by them to improve their performance and productivity.

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Employee Trail videos

+ Add

How To Install Employee Trail - Employee Monitoring Software Agent

Category Popularity

0-100% (relative to Genesys Cloud and Employee Trail)

Genesys Cloud

Employee Trail

Communication
100 100%
Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Employee Trail, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Teramind - Teramind provides a user-centric security approach for monitoring.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

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