Software Alternatives, Accelerators & Startups

Genesys Cloud VS Project Fonos

Compare Genesys Cloud VS Project Fonos and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Project Fonos logo Project Fonos

Open-source communications for the cloud
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Project Fonos Landing page
    Landing page //
    2023-09-07

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Project Fonos videos

No Project Fonos videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Project Fonos)
Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Cloud
0 0%
100% 100

User comments

Share your experience with using Genesys Cloud and Project Fonos. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Project Fonos seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Project Fonos mentions (11)

  • Python phone call receiving?
    You can probably use Twilio for this, but it's a paid service. The only alternative I'm aware of is Fonoster, but that's a JavaScript API - and I have no clue if it actually works. Source: over 1 year ago
  • Android SIP server (new to VOIP)
    I was looking at maybe trying to use a softphone to receive calls from an Android phone. Is there any way to do this? I'm looking at maybe trying something like https://github.com/fonoster/fonoster (self-hosted twilio) aswell. Source: over 1 year ago
  • The open-source alternative to Twilio (Fonoster)
    FN v0.3 is a feature release that will replace the main branch and includes many improvements across all the components. This version ships with support for Secrets, better integration with DialogFlow ES/CX, and improvements around observability. Link to the repo: https://github.com/fonoster/fonoster Roadmap: https://github.com/orgs/fonoster/projects/9. Source: about 2 years ago
  • SIP trunk choice for Canada?
    Check out fonoster and routr for your front end and management layer on top of freeswitch. Source: over 2 years ago
  • The open-source alternative to Twilio (Fonoster) - Update inside
    Repo: https://github.com/fonoster/fonoster (I will be thrilled if you become a stargazer). Source: over 2 years ago
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What are some alternatives?

When comparing Genesys Cloud and Project Fonos, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Rollideo - Create a video from any text, with beautiful voices and in record time. Rollideo will automatically generate the voices and the subtitles.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Multimedia5 - Simple & Smart creative platform enabling people to communicate, learn and create attention...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Spark Camera - Make memorable videos