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Genesys Cloud VS Tapit NOVA

Compare Genesys Cloud VS Tapit NOVA and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Tapit NOVA logo Tapit NOVA

Call Accounting Software ideal for any SMB or Enterprise organization. Increase everything from productivity to revenue. See more on Tapit Call Accounting.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Tapit NOVA Landing page
    Landing page //
    2021-10-15

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Tapit NOVA videos

+ Add

How to use Tapit NOVA: Part 1 – Overview

More videos:

  • Review - Tapit NOVA Installation

Category Popularity

0-100% (relative to Genesys Cloud and Tapit NOVA)

Genesys Cloud

Tapit NOVA

Communication
93 93%
Communication
7% 7
Call Accounting
0 0%
Call Accounting
100% 100
Customer Support
100 100%
Customer Support
0% 0
Video
0 0%
Video
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Tapit NOVA, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

COMIT - With particular expertise in the fields of IT communications, operations optimization, and network management services, PCR provides lasting solutions to practical problems that affect modern businesses.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TIM Enterprise - Call Accounting

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesis Call Accounting - Genesis offers industry leading on-premises and cloud / hosted telemanagement solutions such as Call Accounting, Traffic Analytics, Cradle to Grave Reporting, Contact Center Monitoring, E911 and much more...

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