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Genesys PureConnect VS Dr.Explain

Compare Genesys PureConnect VS Dr.Explain and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dr.Explain logo Dr.Explain

Dr.Explain software is a help file authoring tool.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Dr.Explain Landing page
    Landing page //
    2023-05-13

Genesys PureConnect videos

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Dr.Explain videos

Dr.Explain 4.5 - A new version of the best help file and manual authoring tool

More videos:

  • Tutorial - How to create online help manual (webhelp) with Dr.Explain

Category Popularity

0-100% (relative to Genesys PureConnect and Dr.Explain)
Communication
100 100%
0% 0
Document Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Document Management System

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What are some alternatives?

When comparing Genesys PureConnect and Dr.Explain, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.