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Genesys PureConnect VS HelpJuice

Compare Genesys PureConnect VS HelpJuice and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • HelpJuice Landing page
    Landing page //
    2022-01-07

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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HelpJuice videos

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Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Category Popularity

0-100% (relative to Genesys PureConnect and HelpJuice)

Genesys PureConnect

HelpJuice

Communication
100 100%
Communication
0% 0
Customer Support
60 60%
Customer Support
40% 40
Help Desk
0 0%
Help Desk
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and HelpJuice

Genesys PureConnect Reviews

We have no reviews of Genesys PureConnect yet.
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HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

What are some alternatives?

When comparing Genesys PureConnect and HelpJuice, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Malcolm App - Customer self-service made easy

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

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