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Genesys PureConnect VS PAQATO

Compare Genesys PureConnect VS PAQATO and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

PAQATO logo PAQATO

The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Visit Website
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • PAQATO Landing page
    Landing page //
    2021-10-20

With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Genesys PureConnect

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
Edit details

Genesys PureConnect features and specs

No features have been listed yet.

PAQATO features and specs

  • track & trace page: Create and manage the Track & Trace page for your online shop.
  • Shipping communication: Proactive communication during the parcel journey.
  • Shipment controlling: BI-supported shipment controlling for fewer service requests.
  • Return portal: Fully automated digital returns management for your online shop.

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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PAQATO videos

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PAQATO - After Sales Experience

More videos:

  • Review - Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Category Popularity

0-100% (relative to Genesys PureConnect and PAQATO)

Genesys PureConnect

PAQATO

Communication
100 100%
Communication
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and PAQATO, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

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