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Genesys PureConnect VS Spoke Phone

Compare Genesys PureConnect VS Spoke Phone and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Spoke Phone logo Spoke Phone

Mobile phones into a business class phone system in 3 mins
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Spoke Phone Landing page
    Landing page //
    2023-09-15

Category Popularity

0-100% (relative to Genesys PureConnect and Spoke Phone)

Genesys PureConnect

Spoke Phone

Communication
94 94%
Communication
6% 6
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
91 91%
Enterprise Communication
9% 9
VoIP
0 0%
VoIP
100% 100

User comments

Share your experience with using Genesys PureConnect and Spoke Phone. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Spoke Phone seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

Spoke Phone mentions (2)

  • Twilio Frontline Replacement
    Check out SpokePhone - they allow you to bring your own Twilio account and their SMS is built on top of the Conversations API: https://spokephone.com/. Source: over 1 year ago
  • Can a call center like situation be setup with Twilio?
    For this basic setup then I wouldn't go for Twilio Flex, or better if you still want to got for Twilio, I suggest you have a look at spokephone.com a solution built on top of Twilio, but more use friendly and ready to use. There are also other competitors with similar products on the market. Source: over 1 year ago

What are some alternatives?

When comparing Genesys PureConnect and Spoke Phone, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

OpenPhone - Simplest way to own a business phone number

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

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