Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dialog Messenger - handy and feature-rich enterprise multi-device messenger available for server or cloud – Slack-like, but not Slack-limited

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ripcord - A desktop chat client for Discord and Slack

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Done Hui - No need to switch between multiple pieces of software to get through the workday. CHATS: Communicate freely. CALENDAR: Know your team's availability, plan meetings. No more conflicts. TO-DOs: Stay on top of all projects. FILES: All files, one spot.