Software Alternatives, Accelerators & Startups

Genesys PureConnect VS Zulip

Compare Genesys PureConnect VS Zulip and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Zulip logo Zulip

Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Zulip Landing page
    Landing page //
    2023-10-21

Genesys PureConnect videos

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Zulip videos

Zulip - a Free, Open Source, Self Hosted Alternative to Slack and Microsoft Teams Chat.

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Category Popularity

0-100% (relative to Genesys PureConnect and Zulip)
Communication
44 44%
56% 56
Customer Support
100 100%
0% 0
Group Chat & Notifications
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and Zulip

Genesys PureConnect Reviews

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Zulip Reviews

Zulip 5.0: Threaded open-source team chat
Zulip for Education. We have seen more and more educators using Zulip as the communication hub for their classes. Zulip’s threading model makes it a great fit for posting lecture notes and announcements, answering students’ questions, and coordinating with teaching staff all in one place. In response to interest from educators, we have launched a dedicated Zulip for...
Source: blog.zulip.com
Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Catch upon only important conversations and ignore irrelevant ones, is what Zulip says. Open-Source software that was built by hundreds of developers across the globe. The self-hosted delivery model specifically designed for Large Entities provides an excellent production installation guide that lets users deploy it on their networks. Besides its 90 native integrations,...
Zulip Comparisons
Frequently Asked Questions Do you have special plans for open source projects, non-profits, groups of friends, and other non-commercial entities? Does Zulip scale to a large number of users? Can I pay by credit card and/or invoice? Can I start on Zulip Cloud and later move to On-Premise? How are guest users billed? Who can I contact if I have further questions?
Source: zulipchat.com

Social recommendations and mentions

Based on our record, Zulip seems to be more popular. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

Zulip mentions (56)

  • Slack updates retention policy for free workspaces
    Https://zulip.com is one of the better alternatives with an option for self-hosting. - Source: Hacker News / 1 day ago
  • Slack wants to become the 'long-term memory' for organizations
    > A customer of mine would like a mix between a chat and a forum software Zulip is closer to that I think https://zulip.com/. - Source: Hacker News / 2 days ago
  • Slack AI Training with Customer Data
    To all the people asking about self-hosted alternatives, I can recommend zulip[0], and this article[1] explaining why. [0] https://zulip.com/ [1] https://monadical.com/posts/how-to-make-remote-work-part-two-zulip.html#. - Source: Hacker News / about 1 month ago
  • Slack AI Training with Customer Data
    Surprised you didn't mention zulip: https://zulip.com/ We use it and wouldn't trade it for any of the alternatives. - Source: Hacker News / about 1 month ago
  • Slack AI Training with Customer Data
    Zulip (https://zulip.com/) seems to be a great self-hosted python-based alternative to Slack/Teams. - Source: Hacker News / about 1 month ago
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What are some alternatives?

When comparing Genesys PureConnect and Zulip, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Slack - A messaging app for teams who see through the Earth!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Mattermost - Mattermost is an open source alternative to Slack.