Geneva VS Front

Geneva

An all-in-one communication app for groups & communities

Front

The platform for exceptional customer service at scale.

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Landing page //
2023-08-25

Landing page //
2023-07-31

Geneva Review /// Project QT

Front videos

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How Front transforms your inbox into a customer communication hub | Front Product Demo

Category Popularity

0-100% (relative to Geneva and Front)

Front

Productivity

100 100%

Productivity

0% 0

Help Desk

0 0%

Help Desk

100% 100

Tech

100 100%

Tech

0% 0

Customer Support

0 0%

Customer Support

100% 100

User comments

Share your experience with using Geneva and Front. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Geneva and Front

Geneva Reviews

20 Telegram Alternatives to Chat With in 2024

Geneva is definitely equal to Telegram when it comes to video calling (either 1:1 or groups), and they've created a cool interface. You can create and schedule events with Geneva, and the app will give notifications to members when it starts.

Source: www.mightynetworks.com

Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.

Source: www.helpscout.com

Top 13 Freshdesk alternatives and competitors for 2024

Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.

Source: www.zendesk.com

10 Best Alternatives to Microsoft Outlook to Try in 2023

Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.

Source: mysignature.io

11 Top Outlook Alternatives to Try

As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.

Source: kinsta.com

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...

Source: zapier.com

Social recommendations and mentions

Based on our record, Front should be more popular than Geneva. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Geneva mentions (3)

Rule change for 16/17 posts
Tbf, Reddit isn't the best place in terms of moderation. I feel like Discord or better yet https://geneva.com/ would be better for a AgeGap community. I've thought about building a house on Geneva tbh. Source: about 3 years ago
Geneva: An all-in-one communication app for groups & communities
Hey everyone! Wanted to post because my team and I have officially publicly launched our new app called Geneva. It’s a group communication app built for all the groups in your life and designed to work just as well for a group of 10 as a group of 10,000. Source: about 3 years ago
Advice for an app launch
Hello all! If any of you are looking for an example of a big app that highlights Swift’s flexibility and innovation with efficient memory management, concise code structure, and dynamic libraries check out Geneva. Source: about 3 years ago

Front mentions (18)

User for Solely BCC Email Logging?
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
Share your Dock! I'll go first
Google image search say it's this: https://front.com/. Source: about 1 year ago
Web-based Shift/Front alternative for ChromeOS?
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
Integration W/ Live Chat Box On Website
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
Help me find Better CRM, webchat, invoicing, accounting software
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago

What are some alternatives?

When comparing Geneva and Front, you can also consider the following products

Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Threado - AI Assistant that makes knowledge search obsolete

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Orbit.love - Grow and measure your community across any platform with Orbit, the community experience platform. Try Orbit for free!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support