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GetHuman VS HelpDocs

Compare GetHuman VS HelpDocs and see what are their differences

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GetHuman logo GetHuman

Find customer service numbers fast

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • GetHuman Landing page
    Landing page //
    2022-03-15
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to GetHuman and HelpDocs)

GetHuman

HelpDocs

Help Desk
100 100%
Help Desk
0% 0
Customer Support
16 16%
Customer Support
84% 84
CRM
100 100%
CRM
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using GetHuman and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, GetHuman seems to be a lot more popular than HelpDocs. While we know about 48 links to GetHuman, we've tracked only 2 mentions of HelpDocs. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetHuman mentions (48)

  • Klarna says its AI assistant does the work of 700 people
    I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 4 months ago
  • "CEO replaced 90% of support staff with an AI chatbot"
    Check out https://gethuman.com/ if you haven't seen it already. Source: 12 months ago
  • Ridiculous Hold Times
    Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: about 1 year ago
  • What was normal 20-30 years ago, but is considered a luxury now?
    I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: about 1 year ago
  • Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.
    Look at the website https://gethuman.com/ Before calling. Source: about 1 year ago
View more

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing GetHuman and HelpDocs, you can also consider the following products

FastCustomer - Telephone hold application.

Malcolm App - Customer self-service made easy

Service - Customer service issues solved for you, on demand, for free.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Lucyphone - Telephone hold application.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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